Maritime News

Harris CapRock Communications Improves Mobile Connectivity for Global Energy and Maritime Crews

8HarrisCaprock• New solution increases connectivity and morale for crew
• Extends reliability of mobile onshore communications to offshore
• Customers can use either prepaid or home network roaming options

Harris CapRock Communications has introduced a service that enables remote maritime and oil rig crew members to stay connected with family and friends anywhere in the world via their cellphones or smartphones.

The service provides crew members — even in the most remote locations — with reliable mobile roaming as well as pay-as-you-go voice, text, email and some smartphone data services. Global on-site assistance is also available.

“Our expanded offshore GSM service increases connectivity and boosts morale for our energy and maritime customers’ crew members,” said Tracey Haslam, president, Harris CapRock Communications. “This allows reliable communication with management as well as loved ones at home.”

Crew members can use either a local prepaid SIM card or home network roaming option. With home network roaming, they can keep their existing handsets and phone numbers without changing their SIM cards. Billing is sent directly to the individual’s home network account.

Harris CapRock Communications is a premier global provider of managed satellite and terrestrial communications solutions specifically for remote and harsh environments including the energy, government and maritime markets. Harris CapRock owns and operates a robust global infrastructure that includes teleports on six continents, five 24/7 customer support centers, a local presence in 23 countries and more than 275 global field service personnel supporting customer locations across North America, Central and South America, Europe, West Africa and Asia Pacific. Harris CapRock blogs about company news and satellite communications trends in the energy, government and maritime markets at http://www.harriscaprock.com/blog/. 


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